Contact Us

This page provides the contact information for the Hemsleyra online store (hereinafter referred to as “we”, “our”, or “us”). If you need further communication while browsing the website, checking order details, or learning about related services, you may contact customer support through the following methods. This page is intended to help visitors understand the available communication channels and basic service hours.

Contact Information

If you need assistance regarding website services or order-related matters, you may contact us using the information below. Customer support is mainly available for order inquiries, shipping information, and questions related to the shopping process.

Address: 9308 HOWZE RD, GLEN ALLEN, VA 23060-2807, US
Customer Service Phone: +1 (804) 430-6101
Customer Service Email: warrantydesk@Hemsleyra.com

Service Hours

Customer support is generally available during business days.
The online service hours are as follows:

Monday to Friday, 9:00–12:00 and 14:00–18:00 (Eastern Standard Time, EST)

Messages sent during service hours will normally enter the support process. If inquiries are sent outside of working hours, they are generally reviewed during the next available business period.

Types of Support Available

While using the website, users may contact customer support if they need assistance with certain matters. Common inquiries may include:

• Order status inquiries

• Delivery or shipping information

• Product details or page information

• Basic questions related to after-sales procedures

When contacting customer support, providing the order number or related order details may help with locating the order record and checking the current processing status.